Chat, files & answers

Work with conversations, attach files and understand the different kinds of answers.

Continue or start fresh

Keep related questions in one conversation so the agent can use the earlier discussion. Choose New chat when you are changing topics. Your thread list lets you reopen earlier conversations.

Attach a file

Open the add menu beside the message box and choose Attach a file. Add a question explaining what the agent should do with it, such as comparing two documents or extracting a list of deadlines.

A chat attachment belongs to that conversation. To give an agent reference material for ongoing use, add it through the agent’s Data settings.

Read an answer

Answers can include text, source links, result cards, tables, charts and other displays. Open the source to check a claim, or ask the agent to explain its reasoning and limitations. What it can show depends on its configured displays.

Let a task finish

A question that searches several sources can take longer than a simple reply. The chat shows progress while the agent works. Follow up when the turn finishes rather than sending the same request repeatedly.

Use voice where available

If the chat offers voice controls, use them to speak with the agent. Microphone access must be allowed in your browser. Voice availability depends on your edition and the agent’s settings.