Access

Access lets you choose who can use your agent and, on hosted Omnimatch, who covers their usage. Open your agent’s Manage page and choose Access under Who can use it.

Choose who can use it

Turn on Invite only to limit access to people you invite. Under Who’s invited, enter an email address or a company domain and click Add. For example, adding acme.com lets people who sign in with an email address at that company use your agent.

Turn off Invite only to open access more widely. Where available, Anonymous users lets people chat without signing in, with their usage covered by your allowance. Anonymous access is unavailable while invitations are required or the agent requires a subscription.

Choose who pays for chats

Visitors use their plan means their chats use their own allowance or wallet. You cover usage means chats use your allowance, with a limit for each person.

For more about this, see Account usage.